We’re here to help.

Wandervine is built by a small team passionate about wine, travel, and great experiences. If you have a question, found a bug, or just want to say hello — reach out.

Frequently Asked Questions

How do I earn passport stamps?
Stamps are earned automatically when you mark a trip as visited in the Journal → Trips tab. You can also tap any region on your Passport map and mark it as visited directly.

How do I scan a wine label?
Go to the Discover tab and tap the camera icon, or tap the Scan a Bottle icon on the Home screen. You can take a photo or upload an image from your library.

Why are my recommendations always the same?
Your For You recommendations refresh every 24 hours. Tap the refresh icon on the For You card to cycle through new suggestions immediately.

How do I change my wine personality?
Go to Profile → tap your personality badge → tap “Retake quiz.”

How do I change my language?
Go to Profile → Settings → Language.

How do I delete my account?
Go to Profile → Settings → Delete Account. This will permanently delete all your data including journal entries, stamps, and trips.

Is Wandervine available on Android?
Currently Wandervine is available on iOS. Android is coming soon.

How do I cancel Wandervine Plus?
Wandervine Plus subscriptions are managed through your Apple ID. Go to Settings → Your Name → Subscriptions on your iPhone to manage or cancel.

Contact Us

For bugs, feedback, or account issues:

Email: hello@wandervine.app

We typically respond within 1–2 business days.

Report a Bug

Found something that’s not working? Please include:

• What you were trying to do
• What happened instead
• Your device type and iOS version

Send bug reports to: hello@wandervine.app

Wandervine Plus

For billing questions related to Wandervine Plus subscriptions, contact us at: hello@wandervine.app

Wandervine — Wine · Stories · Travel
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